Tesmo
Passenger Info

Developed for

Fragmented informationPassenger SatisfactionIncident Management

Reliable timetables, multimodal routes, real-time alerts: with the Tesmo Passenger Info service, SNCF Connect & Tech supports mobility stakeholders in implementing streamlined, relevant and customisable passenger information.

Designed for distributors, integrators, local authorities and rail operators, this modular solution lets you easily integrate the services your users expect most.

Reliable data to guide passengers door-to-door

At SNCF Connect & Tech, we design digital solutions that make everyday travel easier. With Tesmo Passenger Info, we provide mobility platforms, travel agencies, cities and rail operators with a package of services designed to offer clear, reliable, real-time passenger information (PI).

The offering is based on three essential pillars:

A comprehensive mobility repository

A high-performance multimodal trip planner

A real-time traffic notification system

Mobility repository: full and granular coverage of France

The mobility repository is the cornerstone of Tesmo Passenger Info. It lists all stops in France: train and metro stations, bus and tramway stops, intermodal connections, points of interest, etc. For end users, it's the guarantee of easily finding their point of departure or arrival, whether via an online merchant, a mobile app or a vending machine.

For you, mobility stakeholders, this turnkey repository enables you to dynamically display all available stops located around your users, and integrate smart search and journey planning services.

15,000

contact points at
at the station and online

250 M

text messages sent
each year

5,000

incidents handled
in France

Multimodal trip planner: a seamless user journey

Combined with the repository, the multimodal route planner offers door-to-door journeys by all modes of transport. It takes into account the entire journey with transfer times, actual timetables, walking times, intermodal connections, etc.

This solution enables you to offer optimised, realistic journeys adapted to each passenger profile. It is designed for both ticket distributors and passenger information solution developers.

Please note

The first two bricks - repository and route planner - are always offered together, with a view to technical and functional complementarity.

Traffic notifications: useful information at the right time

With our traffic notification system, information becomes proactive. This feature meets two key needs:

One-off requests: 'When is the next train/bus due?'; 'Are there any delays on my line?'
Automatic alerts: disruptions, cancellations, route modifications, etc.

Coverage is now nationwide for train travel (all rail operators), with real-time traffic information available in the Île-de-France region, and soon for all of France.

An offer that adapts to your uses

Tesmo Passenger Info is designed to integrate a variety of uses:

Train or urban transport ticket vending machines;
Solution integrators (CRM, vending machines, kiosks);
Customer care centres;
Passenger information apps or services;
Transport operators wishing to enhance their own offer.

Subscription to the passenger information and route planner modules is based on a pay-per-use pricing model, with defined volume levels and decreasing unit prices according to monthly consumption.

Display the right information, at the right time and in the right place, whether at the station or on the go.

Why Choose Tesmo Passenger Info?

Unique national coverage...

... with a tightly meshed French and cross-border rail network.

Reliable, up-to-date, standardised data...

...easy to integrate.

A solid partner, supplying SNCF Connect...

...France's leading mobility sales platform.

A simple yet powerful offer...

...adapted to all stakeholder profiles.

A team of digital mobility experts...

...committed to high quality passenger information.

Let us introduce you to our solution!

Schedule a 30-minute session with a Tesmo expert: see the solution in action and let’s explore together how to implement it.

Request a demo

Want to talk about it?

Do you have a project in mind or a question? Contact our teams today to discuss our solution.

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