Our areas of expertise
From passenger information to equipment for train and station staff, SNCF Connect & Tech works on all the digital building blocks that structure mobility. Solutions designed to improve usage, operational performance and everyone's experience.
At SNCF Connect & Tech, we design and operate digital solutions that cover the entire mobility user journey. Our areas of intervention meet the concrete challenges of transport players, local authorities, businesses and passengers, combining technological reliability, ease of use and large-scale performance.
These four main fields of intervention are conceived as complementary building blocks. Together, they enable us to offer coherent, seamless services adapted to the realities of the field, while supporting the transition to more sustainable mobility.
Passenger information
Keeping passengers informed, guiding them and putting their minds at ease at every stage of their journey is a key challenge in today’s transport sector. SNCF Connect & Tech develops reliable, accessible, real-time passenger information solutions across all channels: websites, apps, station displays and third-party services. The aim is to enable everyone to plan ahead, understand the situation and adapt, even when services are disrupted.
Find out more about Tesmo Passenger information
Ticket distribution
Distribution is the cornerstone of facilitating access to transport services. We develop multimodal sales and distribution solutions capable of adapting to the diversity of networks, regions and usage patterns. Whether purchasing online, on the move or in person, ensuring interoperability between services and secure payments: our tools simplify the user experience whilst meeting the requirements of operators and transport authorities.
Customer support
An effective transport service also relies on smooth and efficient customer relations. SNCF Connect & Tech supports transport operators in implementing customer support and relations systems tailored to passengers’ expectations. From request management tools and omnichannel support pathways to team support, our solutions help improve satisfaction, responsiveness and service quality.
Equipment for train and station staff
Staff are central to the smooth running of transport services. We design digital tools tailored to their on-the-ground and professional needs: mobile apps, enforcement support solutions, and operational supervision and assistance tools. By making information more accessible and streamlining processes, we help staff work more efficiently and comfortably on a daily basis. Ultimately, these technological advances create a more flexible framework for a seamless journey for passengers and end customers.
Our news
Tesmo, the brand that makes 25 years of technological know-how visible
With the launch of Tesmo, SNCF Connect & Tech is asserting its position as a partner to mobility stakeholders by offering solutions...
Tesmo Business Mobility, professional mobility made easy
Tesmo, the SNCF Connect & Tech brand specializing in digital mobility solutions, is strengthening its offering...
SNCF Connect: Focus on uses in 2025!
SNCF Connect has immersed itself in its data to understand the dynamics of its users' journeys and uses.