Ticket distribution
To give every passenger the freedom to travel, SNCF Connect & Tech offers a complete range of services and solutions relating to ticket distribution (sales, after-sales, refunds and ticket exchanges) for mainline and regional trains, as well as urban transport. We develop and implement solutions for the general public, such as SNCF Connect, plus B2B tools for industry professionals.
Facilitating access to sustainable mobility across all distribution channels
At SNCF Connect & Tech, distribution must equate to service accessibility. Our solutions use innovative technologies and advanced ticketing systems to give every passenger the freedom to travel on the entire rail network. All thanks to a seamless, transparent experience.
We are committed to meeting the challenge of mixed-use distribution and supporting mobility stakeholders. Thanks to our long-standing expertise in passenger flows, we have digital infrastructure that adapts to sales peaks and seasonality.
Resilience, performance and security
For over 20 years at SNCF Connect & Tech, we have been committed to working alongside local communities, pursuing an objective we care about: facilitating the integration of different modes of transport and optimising the efficiency of transport networks. Our approach focused on innovation continues to promote network links and proximity to our customers. Our solutions enable millions of people to travel easily across France, and maintain strong connections with their home regions. With SNCF Connect, we sold 226 million tickets in 2024.
Resilience, performance and security guide our teams daily. We are constantly adapting our solutions to emerging forms of mobility, to offer the widest possible range of services. With robust infrastructure based on cutting-edge technologies, our solutions are developed to deliver optimum, reliable performance. Furthermore, our expert cybersecurity teams ensure the integrity of our systems against threats on a daily basis.
Examples of applications developed for ticket distribution
Offer Access Portal
A key project enabling sales channels (online sales, stations, travel agencies) to connect to an interface to sell tickets from various sources (OUIGO, TER, Eurostar, etc.).
Presentation and Distribution Module
Orchestrator between the TER ticket manager and distributor applications, operating as a portal to regional ticket offerings, and acting as a distribution base.
Roadmap study for opening ITNEOS to multichannel use
A tool for responding to passenger requests, offering all SNCF Group transport offers compatible with their profiles.
Our expertise in action
Integrity of our systems in the face of threats.
State-of-the-art solutions.
An approach based on continuous innovation.
Data collection and analysis to optimise offers, while complying with regulations on personal data protection (GDPR).
Our achievements
in ticket distribution
Discover our other areas of expertise
Passenger information
Simplifying travel means above all informing passengers about their routes and the status of traffic, the network and services...
Equipment for train and station staff
We provide our B2B customers with innovative, reliable tools designed to make everyday life easier for their employees...